Privacy Policy

Who We Are

aroqkoraveronmero operates as an educational platform focused on finance awareness throughout Australia. Our office is located at 734 Plenty Rd, Reservoir VIC 3073, and we're committed to complying with the Privacy Act 1988 and Australian Privacy Principles.

When we mention "personal information" in this document, we're talking about data that can identify you as an individual. This might be your name, email address, phone number, or other details you share with us.

What Information We Collect

We gather different types of information depending on how you interact with our services. Being transparent about this matters to us.

Information You Provide Directly

• Contact details when you reach out through our forms or email us at support@aroqkoraveronmero.com
• Registration information when you sign up for course updates or newsletters
• Communication preferences and areas of financial interest
• Feedback and survey responses you choose to share
• Payment details if you enrol in our educational programs (processed securely through third-party providers)

Information Collected Automatically

Like most websites, ours collects certain technical data automatically. This includes your IP address, browser type, device information, and how you navigate through our site. We use this to improve the user experience and understand which content resonates with visitors.

How We Use Your Information

Your data serves specific purposes, and we don't use it for anything beyond what's outlined here:

• Responding to your enquiries and providing information about our courses
• Processing enrolments and managing your participation in educational programs
• Sending updates about upcoming courses scheduled for late 2025 and 2026
• Improving our website and educational content based on usage patterns
• Meeting legal obligations under Australian financial education regulations
• Protecting against fraud and maintaining security of our systems

Data Storage and Security

Your information is stored on secure servers located in Australia. We've implemented technical and organizational measures to protect against unauthorized access, alteration, or destruction of your data.

These measures include encrypted data transmission, secure access controls, regular security assessments, and staff training on data protection. But we should be honest – no system is completely immune to security breaches. We continually work to minimize risks.

How Long We Keep Your Data

We retain your personal information only as long as necessary for the purposes outlined in this policy. For most contact enquiries, that's typically two years. For enrolled students, we maintain records for seven years to comply with educational record-keeping requirements under Australian law.

Third-Party Services

Running an educational platform means we work with certain third-party providers. These might include email service providers, payment processors, and analytics tools. Each of these has access only to the information necessary to perform their specific function.

Our third-party providers are contractually bound to protect your data and can't use it for their own purposes. We vet these partners carefully and only work with those who meet our privacy standards.

Your Rights Under Australian Law

The Australian Privacy Principles give you specific rights regarding your personal information. Here's what you can do:

• Access your personal information – request a copy of what we hold about you
• Correct inaccurate data – ask us to update information that's wrong or incomplete
• Request deletion – ask us to remove your personal information (subject to legal obligations)
• Withdraw consent – opt out of marketing communications at any time
• Lodge a complaint – contact the Office of the Australian Information Commissioner if you're unhappy with how we've handled your data

To exercise any of these rights, contact us at support@aroqkoraveronmero.com or call +61405157475. We'll respond within 30 days and work with you to address your request.

Cookies and Tracking

Our website uses cookies – small text files stored on your device that help us understand how people use our site. Some cookies are essential for the site to function, while others help us analyze traffic and improve user experience.

You can control cookie preferences through your browser settings. Disabling certain cookies might affect how our site works for you, but essential functionality will remain available.

Changes to This Policy

Privacy practices evolve, and sometimes we need to update this policy. When we make significant changes, we'll notify you via email if you're on our contact list, or post a prominent notice on our website.

The "Last Updated" date at the top of this page shows when we most recently revised the policy. We recommend checking back periodically, especially if it's been a while since you last reviewed it.

Special Notes for Course Participants

If you enrol in one of our educational programs (most starting in late 2025 or early 2026), we collect additional information to support your learning experience. This includes progress tracking, assessment results, and participation records.

This educational data helps us provide feedback and improve course quality. It's stored securely and only accessible to instructors and administrative staff who need it to support your learning journey.